Gaming privacy policy

Your data belongs to you.

This policy explains how Comet Unbox LLC collects, uses, and protects personal information for loot box gamers in the United States.

Last updated June 12, 2025 Contact privacy support

01 / Personal information security

Information We Collect

We collect the details needed to run your account, process a purchase, and respond when you contact our support team.

Account details

Your name, email address, account identifier, and sign-in records help us provide account access and service notices.

Stored with your account record.

Payment information

Payment details are handled by secure payment processors. We receive transaction status and limited billing details needed for records.

Payment credentials are not kept in our game systems.

Device activity

Browser type, device signals, approximate location, and session events help the platform load correctly and protect accounts.

Used for platform function and security checks.

Support feedback

Messages, attachments, and details you choose to share are used to investigate a request and improve player support.

You decide what to include in a message.

02 / Data protection US

How We Use and Protect Data

Our handling is focused on account access, customer care, platform safety, and measured product improvement.

Why we use information

  • Sign you in, maintain your profile, and keep your account preferences available.
  • Confirm transactions, provide receipts, and answer payment or account questions.
  • Review service activity for abuse prevention, fault checks, and platform improvement.
  • Send service messages and, where permitted, communications you have chosen to receive.

How we protect it

  • Encryption is used for data moving between your browser and our services.
  • Access controls limit personal information to people and providers who need it for a stated task.
  • Payment processing is separated from core game systems through specialist providers.
  • We retain information only for business, security, dispute, and legal record needs.
Our position is clear. Comet Unbox LLC does not sell personal information.

03 / Cookie usage

Cookies keep sessions active, remember selected settings, and give us limited information about how the platform is used. Essential cookies remain on for security.

You can review optional categories here. Your choice is saved in this browser and can be changed through the cookie controls when they appear.

Ask about cookie settings
Essential Session access, fraud checks, and security functions. Always on
Preferences Remembers language, display choices, and selected settings.
Service insights Helps us understand page errors and improve platform operation.

04 / Your choices

Privacy Rights for US Players

Send a request to review the personal information connected with your account. We may ask for details that confirm the request belongs to you.

Access Ask what personal information we hold and how it is used.
Correction Request an update when account information is inaccurate or incomplete.
Deletion Ask us to remove eligible personal information, subject to required records.
Communication choices Opt out of non-essential messages while continuing to receive account notices.

Privacy Contact

Privacy questions belong with our support team. Include the email linked to your account and a clear description of your request.

Email privacy support
[email protected] +1 765 379 3003 812 East Martin Luther King Jr Boulevard, Seffner, Florida 34584